Frequently Asked Questions
Everything you need to know about bringing art into your home.
How is the artwork packaged for shipping?
We take great care in protecting your investment. Limited edition prints are rolled in heavy-duty postal tubes, while original paintings and framed works are securely packed in custom-built wooden crates or reinforced cardboard with multiple layers of protective wrap.
Do you offer international delivery?
Yes, we ship our artwork worldwide. Shipping costs are calculated at checkout based on your location and the size of the piece. Please note that international orders may be subject to local import duties and taxes.
Are the prints signed by John Dyer?
All limited edition prints are individually hand-signed and numbered by the artist. They also come with a signed Certificate of Authenticity to verify their provenance.
What is your return policy for home decor items?
We want you to love your new art. If you are not completely satisfied, you can return your purchase within 14 days of receipt for a full refund, provided the item is returned in its original condition and packaging.
Can I request a custom commission for my space?
John Dyer occasionally accepts private commissions. If you have a specific subject or size in mind for your home, please contact the gallery directly to discuss availability and the creative process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For high-value original works, we can also arrange for secure bank transfers.